Hey there, members of Dardanup Horse & Pony Club! We’re excited to offer Custom Skinnies for everyone in the club, whether you’re new or a long-time member. Just hop online, place your order, and we’ll create your Personalised Club Skinnies. They’re super comfy and durable, perfect for showing off your club spirit. Our easy online process means you’ll have your custom gear in no time.
Just remember, they’re made to order, so it takes a few weeks to get them ready. Show your Dardanup pride with these custom Skinnies!
Returns
Please choose carefully when ordering your Clothing or Products, ensuring you check Size Charts, Product Description & Images provided.
Goods supplied as ordered (correctly) will not be refunded unless the product is faulty, is not doing what it is supposed to do, is significantly different to those shown in pictures or in the product description.
Original Skinnies will replace or refund any goods that arrive faulty or damaged, or the product is significantly different as shown or described, or is not doing what it is supposed to do.
Faulty goods must be returned within 7 days of receipt of stock/notification of fault or damage for inspection before a refund or replacement of stock will be issued.
We may need to have the item assessed by the manufacturer to determine whether or not you are entitled to an exchange, or refund.
Decorated goods (goods that have been dyed with your Logo or Artwork) cannot be returned or exchanged unless faulty or required by law.
When placing an order is it accepted that the customer has checked the provided sizing charts and measured accordingly. As brands and sizes differ nationally, it is essential that a size is not assumed due to manufacturing differences in style, shape and fit.
All returns and exchanges must be approved by Original Skinnies and are at the discretion of Original Skinnies.
All items returned must be in their original packaging, with tags attached and in an unworn, unmarked condition.
Original Skinnies reserves the right to reject returns if the goods are returned in a soiled, worn or an unsalable condition on receipt.
Clearance Items are not eligible for exchange or return unless the product is faulty, is not doing what it is supposed to do, is significantly different to those shown in pictures or in the product description.
Any returns outside of our sales terms and conditions will be made only at the discretion of Management of Original Skinnies and a credit to redeem online may be issued, less the cost of shipping.
All returns and exchanges must be confirmed as purchases made with Original Skinnies.
Australia Wide Shipping
Original Skinnies make all efforts to ship your products to your desired destination across Australia generally within 4 to 6 weeks.
Orders that require decoration are a minimum 6 weeks with an estimated shipping time of 8 weeks, due to the process of production (Decoration is a Physical process involving the set up of artwork, machines and the process of programming and loading machines). Any unforeseen delays over this period will be advised of.
Original Skinnies cannot be held responsible for delays in providing orders due to suppliers stock availability.
Original Skinnies will endeavor to make every effort to deliver all orders in completion as promptly as possible.
If for any reason we are unable to dispatch your order you will be notified within 3 working days.
Original Skinnies cannot be held responsible for goods lost or delayed by common carrier, international or Australian Customs departments, or natural disasters.
Once shipped orders will take 7 - 10 working days to arrive, as a guide.
Shipment processing times
All Orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, fullfilment and shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in fullfilment or shipment of Your Order, We will contact You via email or telephone.
Shipping rates & delivery estimates
Shipping charges for Your Orders will be calculated and displayed at checkout.
Shipping method: Australia Post Parcel Post
Estimated delivery time: 3-5 business days after fullfillment. Delivery delays can occasionally occur.
If we are experiencing a high volume of orders, fullfilment and shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in fullfilment or shipment of Your Order, We will contact You via email or telephone.
Original Skinnies ships to Post Office Boxes.
International Shipping
Original Skinnies make all efforts to ship your products to your desired destination generally within 4 to 6 weeks.
Orders that require decoration are a minimum 6 weeks with an estimated shipping time of 8 weeks, due to the process of production (Decoration is a Physical process involving the set up of artwork, machines and the process of programming and loading machines). Any unforeseen delays over this period will be advised of.
Original Skinnies cannot be held responsible for delays in providing orders due to suppliers stock availability.
Original Skinnies will endeavor to make every effort to deliver all orders in completion as promptly as possible.
If for any reason we are unable to dispatch your order you will be notified within 3 working days.
Original Skinnies cannot be held responsible for goods lost or delayed by common carrier, international or Australian Customs departments, or natural disasters.
Once shipped orders will take 7 - 10 working days to arrive, as a guide.
Shipment processing times
All Orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, fullfilment and shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in fullfilment or shipment of Your Order, We will contact You via email or telephone.
Shipping rates & delivery estimates
Shipping charges for Your Orders will be calculated and displayed at checkout.
Shipping method: Australia Post International Post
Estimated delivery time: 10-15 business days
If we are experiencing a high volume of orders, fullfilment and shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in fullfilment or shipment of Your Order, We will contact You via email or telephone.
Delivery delays can occasionally occur.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Original Skinnies is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)
Damages
Original Skinnies is not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Contact Us
If you have any questions about this Shipping Policy, You can contact Us:
By visiting this page on our website: https://originalskinnies.com/apps/help-center
By sending us an email: info@originalskinnies.com
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